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Letters of Reference from some of our previous clients
Over the years Sunny Tours and Travel Service has hosted many international companies in South and southern Africa. We pride ourselves in the service we provide to all our corporate clients, from the smallest company to the largest multi-national. Below are some letters we have received from clients who have traveled to Southern Africa with Sunny Tours and Travel Service, together with some basic details of what was organised for them.


1. The unofficial “thank you” letter from meetings and event manager of Servier Polska sent to Sunny Tours and Travel Service:

Dear Sylwia,

We are all back in the office with great and beautiful memories from South Africa thanks to YOU and YOUR TEAM. Our conference was a great SUCCESS. Everybody are talking about it and everybody are happy. Conference in South Africa was called as the best conference we have ever had! How nice to hear it having in mind that we faced so many different problems and it is also 10th Anniversary of Servier Polska.

Before I will send you official letter I would like to express my sincere thanks for the wonderful job you did. I appreciate all your help and assistance during last 2 weeks. Your are highly professional person and I enjoyed working with you.

THANK YOU SYLWIA!!!!!!!!!! Please also pass my sincere thanks to Beryl, Monika, Paulina, Krysia, Erick. They did a great job.

I will send official letter to South African Tourism Board if you can provide me with their mail address.

Warm regards from cold and windy Warsaw :-)))

Ewa Bogusz
Meetings & Events Manager
Servier Polska

2. The official letter text from the same person at Servier sent to Ms Gail McCann (Chief Executive officer at SATSA). This letter was printed in the November/December 2002 issue vol. 16 of the “Tourism Tattler”, the official SATSA magazine.

Warsaw, 08th of November 2002

Ms Gail McCann, SATSA Chief Executive Officer

Dear Ms McCann,

In Dates October 03 – 11’2002 Servier Polska organised its annual Sales Conference in the Holiday Inn Cape Town hotel for 350 delegates from Poland in cooperation with Sunny Tours & Travel Service.

We are pleased to inform you that this event was a huge success for our company. Thanks to the exceptional level of services, professional attitude and 24 hour personal involvement of Ms Sylwia Polanczyk and all Sunny Tours & Travel Service staff that conference is considered as one of the best in Servier Polska history.

We are sure that the companies like this one are the best ambassadors of South Africa in the world and create an attractive image of your beautiful country. SATSA can be really proud of having such a professional and reliable member.

We will certainly recommend Cape Town as well as Sunny Tours & Travel Service among Servier subsidiaries worldwide.

Sincerely yours,

Ewa Bogusz
Meetings & Events Manager
Servier Polska

1. Letter sent to the Polish Embassy in Pretoria, the South African Embassy in Warsaw, to SATSA and to Sunny Tours and Travel Service:

Warsaw, 15th of July 2003

Letter of reference

To whom it may concern.

In November/December 2002 we had a pleasure of working with Mrs Sylwia Polanczyk and her professional company, Sunny Tours and Travel Service, when organizing a 9-day incentive tour for our 140 top dealers as well as VIP staff of Toyota Motor Poland.

We have witnessed the spectacular Victoria Falls, experienced the adventurous river rafting on the Zambezi river, encountered the magnificent elephant face to face and experienced Southern Africa from Zimbabwe through Sun City to the tip of The Cape of Good Hope. All this under a safe and reassuring wing of Mrs Sylwia Polanczyk and her professional crew.

Thanks to perfect planning and professional execution of the program that Mrs Polanczyk and her team has prepared our trip is seen by all the participants as one of the most impressive and enjoyable ones.

We would recommend the services of Sunny Tours and Travel Service to anyone wishing to send a large group of people to experience Southern African Beauty, culture and adventure in a professional and friendly atmosphere provided by the staff of Sunny Tours and Travel Service.

Yours sincerely,

Piotr Bialkowski
Zone Manager – Field Operation Dept
Toyota Motor Poland

1. The Polish Embassy, 14 Amos Street, Colbyn, Pretoria 0083, Republic of South Africa
2. Ambasada Republiki Poludniowej Afryki, 00-675 Warszawa, ul Koszykowa 54
3. Gail McCann, The Chief Executive Officer, Satsa National Office, P.O. Box 806, Cramerview 2060, Republic of South Africa
4. Sunny Tours & Travel Service, P.O. Box 51411 Waterfront 8002, Cape Town, Republic of South Africa

1. Letter sent to Fly Away Travel, the agent in Poland for this event, by Nissan Poland (Polish language version).

Warszawa, dn. 05.02.2003

Szanowni Panstwo,

W imieniu firmy Nissan Poland Ltd. Sp. z.o.o. pragne bardzo serdecznie podziekowac P. Grazynie Socale, P. Magdalenie Zbrzeskiej oraz P. Sylwii Polanczyk za prace wlozona w zaplanowanie i zorganizowanie wyjazdu „Z Nissanem na Czarny Lad” dla grupy naszych przedstawicieli oraz partnerów biznesowych do Republiki Poludniowej Afryki, który odbyl sie w dniach 18-26 stycznia 2003 roku.

Pomimo presji czasu, wyprawa zostala przygotowana na bardzo wysokim poziomie, z dbaloscia o wszelkie, nawet najdrobniejsze szczególy, co swiadczy o profesjonalizmie, zaangazowaniu i doskonalej znajomosci kraju, który mielismy przyjemnosc poznac.

Podczas naszego pobytu nad caloscia czuwala P. Sylwia Polanczyk, która posiada wspaniale talenty organizatorskie, odznacza sie skutecznoscia i szybkoscia dzialania w atmosferze spokoju i niezawodnosci. Bez niej ten wyjazd nie mialby tego perfekcyjnego i niepowtarzalnego wymiaru.

Z wyrazami szacunku i zyczeniami dalszych sukcesów

Joanna Wojtkowska
Field Marketing Specialist
Nissan Poland Ltd.

2. Letter sent to Sunny Tours and Travel Service by Nissan Poland. (English Language version)

To Whom It May Concern

Warsaw, February 05th, 2003

On behalf of Nissan Poland Ltd I would like to thank Mrs Sylwia Polanczyk, managing Director of the Sunny Tours & Travel Service for an impressive organization of our incentive trip to South Africa. The event took place on 18-26th January 2003 and it was dedicated to our most important business partners.

Spectacular locations, wonderful food and excellent tour guidance provided for our incentive trip will certainly remain in the hearts and minds of our people for a long time to come.

Permanent care, anxiety about the details, deep engagement and commitment to the job, perfect and exact planning – these are the facts, which our group had experienced during whole the stay in South Africa. As an effect all the participants were absolutely impressed by this beautiful country.

During our stay Mrs Sylwia Polanczyk took care of everything and everybody. She has excellent organization skills, acts quickly and effectively in peaceful and unfailing atmosphere. Without her this trip would be deprived of this professional and unique dimension.

I would recommend Sunny Tours & Travel Service very highly to anyone who has to organize travel, especially for large groups of people.

Joanna Wojtkowska

Field Marketing Specialist
Nissan Poland Ltd.

1. Letter sent to Sunny Tours and Travel Service from the President of Airplus International in Tokyo Japan


To whom it may concern

We can highly recommend the services of Sunny Tours and Travel Service cc to any person or business who would like to organise leisure or business trips or events to South Africa.

We have known Mrs Sylwia Polanczyk, who is the owner and personally runs the company, for many years. She has always provided excellent and reliable service to our Japanese clients.

She is well known among Japanese Travel Agents as a knowledgeable, competent person, devoted to her profession. Everyone using her company can be assured of receiving high quality service.

I can therefore recommend her company without reservation.

Sincerely Yours
Airplus International Co., Ltd.
Tokyo, Japan


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